PS.

The Provision of a Remote Support Tool on behalf of NHS Counter Fraud Authority

N H S Shared Business ServicescontractContracts Finder ↗Ref The Provision of a Remote Support Tool on behalf of NHS Counter Fraud AuthoritySME suitablecomplete

Estimated value

£23k

Awarded value

£23k

Awarded 27 Feb 2026

Suppliers

1

Lots

1

1 awarded

Published

10 Mar 2026

Deadline 27 Feb 2026

Description

The provision will provide improvements to the current screen sharing functionality within Microsoft Teams to provide remote support to users of the Technology Service Desk with the introduction of a dedicated remote-support tool. Providing interaction directly with service-user devices remotely and provide additional functionality, effectiveness and streamlining to technical support capabilities by dedicated, service-specific features expected by a dedicated remote support tool.

Scope

Reference
The Provision of a Remote Support Tool on behalf of NHS Counter Fraud Authority
Total value
£23,350 excluding VAT
Commercial tool
Standalone contract
Contract dates
01 Mar 2026 to 28 Feb 2029
CPV classifications
48000000
Particular suitability
Small and medium-sized enterprises (SME)

Submission & procedure

Submission deadline
27 Feb 2026, 12:00 am

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£23k

Award date

27 Feb 2026

Contract start

01 Mar 2026

Contract end

28 Feb 2029

Awarded to
SP
Softcat PLC