Customer Contact Discovery Project
Westmorland and Furness CouncilcontractFind a Tender ↗Ref ocds-h6vhtk-06b840Procurement Act 2023active
Estimated value
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Awarded value
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Suppliers
1
Lots
1
1 awarded
Published
18 Jun 2026
Description
Westmorland and Furness Council has procured a contract for Consultancy services to develop a comprehensive baseline of all existing customer contact channels and associated costs, across all services, with analysis and recommendations to develop a multi-year transformation programme.
Scope
- Reference
- WAF - RFQ- 1019
- Commercial tool
- Standalone contract
Submission & procedure
- Procedure
- Below threshold - limited competition
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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Awarded to
KL
CH OC301540