TPT134 - Single Customer View Data Platform & CRM - Implementation & Managed Service

Transpennine Trains LimitedcontractFind a TenderRef ocds-h6vhtk-06032d32014L0025active
View buyer

Estimated value

services

Awarded value

Suppliers

2

Lots

2

0 awarded

Published

09 Jan 2026

Description

TPT are looking to award agreement for the procurement of a data platform solution (known as Single Customer View) the implementation of the platform and the ongoing managed service of the data platform. Additionally, TPT are also looking to award an agreement for the Managed Service of its current CRM solution. For the avoidance of doubt, a new CRM solution is not included in the scope of this requirement.

Scope

Reference
TPT134
Commercial tool
Standalone contract
Main category
services
CPV classifications
48000000
72212481
Contract locations
North West England

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Technical60quality
Commercial40cost

Submission & procedure

Procedure
Negotiated procedure with prior call for competition

Award details· 2 awards

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

Award date

Contract start

Contract end

Lots · 2 total

Divisions of the contract. Each lot can be awarded separately.

View all →
LotTitleEst. valueStatus
ALot A – Data Platform including Implementation and Managed Servicecancelled
BLot B – CRM Managed Servicecancelled