PS.

Contact Center Telephony Support

Hampshire County CouncilcontractContracts Finder ↗Ref CR23654SME suitablecomplete

Estimated value

£1.5m

Awarded value

£1.5m

Awarded 22 May 2025

Suppliers

1

Lots

1

1 awarded

Published

11 Jun 2025

Deadline 10 May 2025

Description

This contract award relates to the Council's Contact Centre Telephony services and ensures the continuity of provision, maintenance, and support for the contact centre software. This award secures the next phase of service delivery and underpins future operational requirements.

Scope

Reference
CR23654
Total value
£1,500,000 excluding VAT
Commercial tool
Standalone contract
Contract dates
26 Jun 2025 to 25 Jun 2028
CPV classifications
72000000 72100000 72200000 72210000 72220000 72230000 72240000 72250000 72260000 72300000 72400000 72500000 72600000 72700000 72800000 72900000
Particular suitability
Small and medium-sized enterprises (SME)

Submission & procedure

Submission deadline
10 May 2025, 1:00 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£1.5m

Award date

22 May 2025

Contract start

26 Jun 2025

Contract end

25 Jun 2028

Awarded to
GN
GCI Network Solutions Limited