ESMCP MCX Dispatcher and related services

Further to a Prior Information Notice (PIN) ref: 2023/S 000-027712 issued on 20 September 2023, the Secretary of State for the Home Department (the Authority) is undertaking this procurement to appoint a suitably capable and experienced provider of an MCX Dispatcher and related services for the Emergency Services Network (ESN). The ESN will replace Airwave in the future as the main critical communications system for first responders (Police, Fire and Rescue and Ambulance services) across Great Britain. The information previously shared as part of the market engagement activity will be superseded by the procurement and contract documentation is now available in connection with this contract notice. Only the information shared pursuant to this contract notice should be relied upon by suppliers deciding whether to request to participate in this procurement. This opportunity is to establish a contract for provision of an MCX Dispatcher solution for the ESN and will be operated in line with the Competitive Procedure with Negotiation under the Public Contracts Regulations 2015 (Regulations). The Authority are seeking to procure a standalone, MCX Dispatcher product which allows a desk-based operator the ability to access and utilise the supervisory and control elements of the MCX services and capabilities of the Emergency Services Network via a graphical user interface. The proposed solution will initially be used as a test tool by the ESMCP programme and is then intended to be deployed to most of the 200 existing emergency service control rooms (in limited numbers per control room) during the transition from Airwave to ESN. In addition, a number of the ‘non-emergency services ESN users’ have contributed to the consolidated requirements and will look at the feasibility of this product to provide their control room solution when migrating to the ESN.