Patient Advice and Support Service for NHS Scotland

NSS National ProcurementcontractFind a TenderRef ocds-h6vhtk-0319e732014L0024closed for bids
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Estimated value

£4.5m

services

Awarded value

Suppliers

0

Lots

1

0 awarded

Published

28 Apr 2022

Deadline 30 May 2022

Description

Provision of the Patient Advice and Support Service (PASS) as described in Section 18 of the Patient Rights (Scotland) Act 2011 (asp 5).

Scope

Reference
NP79823
Total value
£4,500,000 excluding VAT
Commercial tool
Standalone contract
Contract dates
31 Mar 2023 to 31 Mar 2026

The Authority is entitled at its sole discretion to extend by up to a further two (2) periods of twelve (12) months.

Main category
services
Contract locations
Scotland

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Service Provision, Improvements and Innovation27%quality
Staff Performance and Management17%quality
Service Transition including co-ordination with existing Patient Advice and Support Service16%quality
Monitoring, Evaluation and Reporting of Management Information10%quality
30%price

Submission & procedure

Submission deadline
30 May 2022, 11:00 am
Submission address
https://www.publictendersscotland.publiccontractsscotland.gov.uk/
Procedure
Open procedure