Citywide Advice Service (HDG/2022/196)
Estimated value
—
Awarded value
—
Suppliers
1
Lots
1
Published
25 Jan 2023
Description
Citywide Advice Service delivering a range of activities including: Generalist Information and Advice; Independent Housing Advice; Debt and Money Advice and Welfare Benefits Advice. The Service will help to supply information and support opportunities for vulnerable people in the city, enabling individuals to make informed decisions around a range of issues such as managing their finances, maximising income opportunities, uptake of benefits for those who are eligible and reducing overall debt and issues that may impact on their housing or living conditions.
Scope
- Reference
- DN622319
- Commercial tool
- Standalone contract
- Main category
- services
- CPV classifications
- 751100007914000075310000
- Contract locations
- West Midlands
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Proposed delivery of Service | 25 | quality | — |
| Customer access to Service | 15 | quality | — |
| Staffing | 10 | quality | — |
| Mobilisation Plan | 5 | quality | — |
| Reporting format for Key Performance Indicators and Outcomes | 5 | quality | — |
| Innovation and Added Value | 5 | quality | — |
| Social Value | 5 | quality | — |
| — | 30 | price | — |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
—
Contract end
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Awarded suppliers· 1 supplier
Awarded —
Other contracts from Stoke-on-Trent Council
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Staffordshire North & Stoke on Trent Citizens Advice Bureaux· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Social Impact Framework | contract | — | 07 Jan 2026 |
| Social Impact Framework | contract | — | 22 Nov 2025 |
| Migration Support Services (HDG/2025/868) | contract | — | 04 Sept 2025 |
| Migration Support Services (H&C/2022/368) | call off | £100k | 21 Aug 2023 |
| Provision of a Financial Well-Being and Debt Advice Service | contract | £193k | 22 Jun 2023 |
| Provision of a Financial Well-Being and Debt Advice Service | contract | — | 22 Jun 2023 |
| Citywide Advice Service (HDG/2022/196) | call off | £1.8m | 25 Jan 2023 |
| Provision of a Financial Well-Being and Debt Advice Service | contract | £210k | 25 May 2020 |
| Provision of a Staffordshire Victims Gateway | contract | £1.2m | 04 Dec 2019 |
| Provision of a Multi-Agency Restorative Justice Hub 2019/20 | contract | £62k | 03 Jun 2019 |