Managed IT and Cyber Security Services
Estimated value
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services
Awarded value
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Suppliers
1
1 SME
Lots
1
1 awarded
Published
19 Jun 2024
Description
ETF have appointed a Managed Service Provider to act as a strategic partner and to supply and deliver a fully managed IT support and service desk, managed cyber security and monitoring, and network and physical infrastructure support and maintenance.
Scope
- Reference
- 2023/24.10-DDT
- Commercial tool
- Standalone contract
- Contract dates
The 5-year term is comprised of a 3-year initial period and a 2-year extension period.
- Main category
- services
- CPV classifications
- 324121107222230072220000721500003242400050312300488210007231500072700000
- Contract locations
- UK
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Innovation and partnerships, roadmap and future vision setting, added value | 8% | quality | — |
| User journeys and example documentation, sub-contractors | 7% | quality | — |
| Provision of support | 13% | quality | — |
| Capability, capacity & skills | 10% | quality | — |
| Equality & diversity and sustainability | 5% | quality | — |
| Requirements | 38% | quality | — |
| Risk Log | 4% | quality | — |
| Project Log | 2% | quality | — |
| — | 13% | price | — |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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Awarded to