IT Service Management Software

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Estimated value

£195k

Awarded value

£195k

Awarded 21 Sept 2023

Suppliers

1

Lots

1

1 awarded

Published

06 Dec 2023

Deadline 18 Sept 2023

Description

A cloud based management tool that allows for Incidents, Problems, Changes and Request Fulfilments. Including but not limited to a user interface for our IT teams, allowing for management reporting and trends analysis. Provision for concurrent and named licences. Management of 3000 assets.

Scope

Reference
FSCS444
Total value
£194,840 excluding VAT
Commercial tool
Standalone contract
Contract dates
31 Oct 2023 to 30 Oct 2025
CPV classifications
48000000
Particular suitability
Small and medium-sized enterprises (SME)

Submission & procedure

Submission deadline
18 Sept 2023, 5:00 am

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£195k

Award date

21 Sept 2023

Contract start

31 Oct 2023

Contract end

30 Oct 2025