Service Excellence Programe

HM Revenue & CustomscontractContracts FinderRef CW85672SME suitablecomplete
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Estimated value

£1.8m

Awarded value

£1.8m

Awarded 02 Mar 2023

Suppliers

1

Lots

1

1 awarded

Published

30 Mar 2023

Deadline 18 Nov 2022

Description

Development of a Service Excellence programme to provide the framework through which a culture of Service Excellence and continuous improvement can be embedded throughout relevant parts of HMRC.

Scope

Reference
CW85672
Total value
£1,832,172 excluding VAT
Commercial tool
Standalone contract
Contract dates
26 Mar 2023 to 25 Sept 2023
CPV classifications
79900000
Particular suitability
Small and medium-sized enterprises (SME)

Submission & procedure

Submission deadline
18 Nov 2022, 12:00 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£1.8m

Award date

02 Mar 2023

Contract start

26 Mar 2023

Contract end

25 Sept 2023