Provision of National Roadside Repair and Recovery

A full service is required for all types of vehicles including cars, motorcycles, light commercial vehicles, and trailers through to heavy commercial vehicles including vehicles carrying sensitive loads eg. fuel and ammunition. Armoured and tracked vehicles are also included up to a maximum gross weight of 44 tonnes.The focus will be on effecting repair in the first instance to BS EN ISO 9001:2015 and ISO 14001:2015 or equivalent. There may be occasions where specialist recovery vehicles are required.The service is required 24 hours a day, 365 days of the year (366 in the event of a Leap Year) and must be available throughout the whole of the United Kingdom (including the Scottish Islands and Northern Ireland), Germany and the rest of Europe, and extends to Morocco in North Africa. It is anticipated that the contract will be in place with effect from 1 September 2018 for a 4 year period plus an option to extend for up to one further year.