NP185/14 Oxygen at Home service

A single supplier contract awarded for 5 years with the option to extend for a further 2 years. A home oxygen service is required to support the 7,100 or so existing patients and support any new patients entering the service throughout the country with a variety of oxygen equipment including; concentrators, cylinders and liquid oxygen. The standard response times are for equipment installation and delivery is 4 days, although it may be necessary to have an 8 hour or next day service to patients. A full holiday service will be managed by the contractor to facilitate patient movement around the UK. The contractor will provide and maintain a full web based prescribing and information system to be used by all Health Boards throughout the country. All supplies and consumables required for the service shall be provided by the contractor and the contractor shall operate a 24/7 support service.