Research and survey linked to a Minimum Digital Living Standard for Wales C103/2025/2026

Llywodraeth Cymru / Welsh GovernmentcontractFind a TenderRef ocds-h6vhtk-0561a9Procurement Act 2023SME suitableVCSE suitablepending
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Estimated value

Awarded value

£250k

Awarded 11 Sept 2025

Suppliers

1

1 SME

Lots

1

1 awarded

Published

15 Sept 2025

Description

Contract award notice for Research and survey linked to a Minimum Digital Living Standard for Wales C103/2025/2026. The Digital Strategy for Wales, a Programme for Government commitment, outlines clear outcomes and actions to be delivered against mission two of the Strategy focused on digital inclusion. There is an action on scoping, defining and recognition of exploring implementation of a minimum digital living standard (MDLS) for Wales. The initial phases of research helped explore and define the MDLS and officials are now seeking to further our understanding on the impact for people meeting the minimum can have on health inequalities (positive and negative). Additionally, there is a recognised need to understand the level of those aged 16 and over living in Wales who are below the minimum which will help inform policy and interventions. This works will support our aim to ensure all citizens across Wales are able to engage with digital (including services) – to be digitally confident and resilient. Bidders are invited to submit Bids to be awarded the Contract for Research and survey linked to a Minimum Digital Living Standard for Wales.

Scope

Reference
C103/2025/2026
Commercial tool
Standalone contract
Contract dates
30 Sept 2025 to 31 Mar 2026
CPV classifications
73000000
79311000
Contract locations
Wales, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Service Delivery Methodology: Evidence a service delivery methodology which demonstrates how you will achieve the requirements for Strand 1 as set out in the specificationquality25.00%
Service Delivery Methodology: Evidence a service delivery methodology which demonstrates how you will achieve the requirements for Strand 2 as set out in the specificationquality25.00%
Understanding and knowledge of the policy area: Evidence your knowledge of the minimum digital living standard agenda in Wales and wider UK including wider health inequality and surveying.quality15.00%
Resource and Staffing: Evidence how you will resource the service you have proposed in question 1 and 2 including the staff, their expertise and any other resources required.quality10.00%
Contract Management:Demonstrate how the requirements to ensure successful delivery, reporting and financial management of the service be met.quality5.00%
costSubmit a completed Commercial Response Template - Lowest priced submission -scores 20%cost20.00%

Participation

Conditions suppliers must meet to bid.

Please see tender documentation and qualification

Please see tender documentation

Submission & procedure

Procedure
Open procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£250k

Award date

11 Sept 2025

Contract start

30 Sept 2025

Contract end

31 Mar 2026

Awarded to