Framework for Family Support Hours in the London Borough of Waltham Forest

London Borough of Waltham ForestcontractFind a TenderRef ocds-h6vhtk-060d91Procurement Act 2023SME suitableVCSE suitablepending
View buyer

Estimated value

Awarded value

£4.0m

Awarded 14 May 2026

Suppliers

12

12 SME

Lots

1

1 awarded

Published

18 May 2026

Description

LB Waltham Forest is awarding an Open Framework for family support service to provide support and interventions to children and families in their own homes or other designated settings. Family Support Workers will help build relationships, increase wellbeing, improve outcomes, provide practical help and deliver interventions to increase parenting skills and more generally bridge the gap of support between families and statutory services. They are a flexible resource that the council can deploy to support children and families. The service will provide bespoke intervention support packages, using a flexible whole family approach that focuses on turning lives around and creating positive outcomes for Children in Need, Children in Care, Children with a Disability and Children subject to a Child Protection Plan.

Scope

Reference
DN804097
Commercial tool
Standalone contract
Contract dates
31 Mar 2026 to 31 Mar 2028
Possible extension to 31 Mar 2030

The duration of the contract will be for an initial period from the 1st April 2026 to 31st March 2028. The Authority reserves the right to extend the contract for a further 24 months from 1st April 2028 to 31st March 2030.

CPV classifications
85000000
Contract locations
Lewisham and Southwark, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Quality CriteriaStaffing - 7.5% Service Delivery Model - 12.5% Safeguarding & Quality Assurance -10% Monitoring & Reporting - 5% Equalities & Climate - 5%quality40.00%
Price CriteriaThe Authority has set a fixed rate for children and families supported outreach services. Providers are welcome to submit bids below the maximum capped rate should they choose.price50.00%
Social ValueSocial Value Portal to be used to evaluate responsesquality10.00%

Participation

Conditions suppliers must meet to bid.

as per draft Framework T&C's within Tender pack

as per Specification document within Tender pack

Submission & procedure

Procedure
Open procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£4.0m

Award date

14 May 2026

Contract start

31 May 2026

Contract end

31 May 2028