Framework for Family Support Hours in the London Borough of Waltham Forest
Estimated value
—
Awarded value
£4.0m
Suppliers
12
Lots
1
Published
18 May 2026
Description
LB Waltham Forest is awarding an Open Framework for family support service to provide support and interventions to children and families in their own homes or other designated settings. Family Support Workers will help build relationships, increase wellbeing, improve outcomes, provide practical help and deliver interventions to increase parenting skills and more generally bridge the gap of support between families and statutory services. They are a flexible resource that the council can deploy to support children and families. The service will provide bespoke intervention support packages, using a flexible whole family approach that focuses on turning lives around and creating positive outcomes for Children in Need, Children in Care, Children with a Disability and Children subject to a Child Protection Plan.
Scope
- Reference
- DN804097
- Commercial tool
- Standalone contract
- Contract dates
- 31 Mar 2026 to 31 Mar 2028Possible extension to 31 Mar 2030
The duration of the contract will be for an initial period from the 1st April 2026 to 31st March 2028. The Authority reserves the right to extend the contract for a further 24 months from 1st April 2028 to 31st March 2030.
- CPV classifications
- 85000000
- Contract locations
- Lewisham and Southwark, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality Criteria | Staffing - 7.5% Service Delivery Model - 12.5% Safeguarding & Quality Assurance -10% Monitoring & Reporting - 5% Equalities & Climate - 5% | quality | 40.00% |
| Price Criteria | The Authority has set a fixed rate for children and families supported outreach services. Providers are welcome to submit bids below the maximum capped rate should they choose. | price | 50.00% |
| Social Value | Social Value Portal to be used to evaluate responses | quality | 10.00% |
Participation
Conditions suppliers must meet to bid.
as per draft Framework T&C's within Tender pack
as per Specification document within Tender pack
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£4.0m
Award date
14 May 2026
Contract start
31 May 2026
Contract end
31 May 2028