Out of Hours Call Handling
London Borough of SuttoncontractContracts Finder ↗Ref LBSUT001-DN796544-64467850SME suitablecomplete
Estimated value
£412k
Awarded value
£412k
Awarded 12 Dec 2025
Suppliers
1
Lots
1
1 awarded
Published
17 Feb 2026
Deadline 12 Dec 2025
Description
Contract to manage emergency out of hours calls (2 years + 1 + 1 - possible extensions)
Scope
- Reference
- LBSUT001-DN796544-64467850
- Total value
- £411,600 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 13 Feb 2026 to 12 Feb 2028
- CPV classifications
- 79510000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 12 Dec 2025, 11:59 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£412k
Award date
12 Dec 2025
Contract start
13 Feb 2026
Contract end
12 Feb 2028
Awarded to
Awarded suppliers· 1 supplier
Awarded 12 Dec 2025 · Contract period 13 Feb 2026 — 12 Feb 2028
Award value
£412k
Other contracts from London Borough of Sutton
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Foundever GB LTD (previously Sitel UK LTD)· 2
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Out of Hours Call Handling | contract | £166k | 20 Jun 2024 |
| Contact Centre Services for UKVI | contract | — | 01 Feb 2017 |