IT064 Electronic Homecare Monitoring and Scheduling System
Gateshead Borough CouncilcontractFind a Tender ↗Ref ocds-h6vhtk-05e45aProcurement Act 2023SME suitableactive
Estimated value
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Awarded value
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Suppliers
1
1 SME
Lots
1
1 awarded
Published
02 Apr 2026
Description
A fully managed Cloud-based Electronic Homecare Monitoring and Scheduling System solution which will include a fully integrated core solution and a care worker mobile application (mobile app).
Scope
- Reference
- OPEN20251970
- Commercial tool
- Standalone contract
- Contract dates
- 16 Feb 2026 to 15 Feb 2031Possible extension to 15 Feb 2035
2 x 24 month options to extend
- CPV classifications
- 48100000
- Contract locations
- North East England, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | — | quality | 40.00% |
| Value for Money | — | cost | 40.00% |
| Demonstration | — | quality | 10.00% |
| Social Value | — | quality | 10.00% |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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Awarded to
Awarded suppliers· 1 supplier
Awarded —
Award value
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Other contracts from Gateshead Borough Council
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to ONETOUCHTELECARE LIMITED· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Electronic Homecare Monitoring and Scheduling System | contract | — | 06 Feb 2026 |
| ASC Care Planning Software | contract | £65k | 19 Jun 2025 |
| Tender for STAR Call Monitoring and Care Planning | contract | — | 18 Feb 2025 |
| Tender for STAR Call Monitoring and Care Planning - AWARD | contract | £50k | 18 Feb 2025 |
| Award of an Electronic Rostering and Monitoring solution for Flintshire County Council’s Domiciliary Care Services | contract | — | 03 Dec 2024 |
| Electronic Care Solution for the Isle of Wight Council's Internal Care Homes - short term reablement care homes, community outreach (domiciliary) and long term learning disability care homes. | contract | £103k | 29 Nov 2024 |
| Provision of Electronic Care Monitoring System and Associated Services | contract | — | 11 Nov 2024 |
| CPU 6086 Digitising Social Care Homecare Scheduling System with E-care Plan and MAR Requirements | contract | £102k | 16 Sept 2024 |
| Digital Care Records & E Scheduling System | contract | — | 25 Jul 2024 |
| Electronic Rostering and Monitoring Solution | contract | £60k | 22 Jan 2024 |