KMCIT-099 Service Management and User Portal
Estimated value
£75k
Awarded value
£114k
Awarded 31 Mar 2019
Suppliers
1
Lots
1
1 awarded
Published
17 Apr 2019
Deadline 25 Mar 2019
Description
To further increase the ability for end users to be able to self-serve and IT professionals and partner agencies to suitably manage Requests, Incidents and Problems and Change Kirklees council are looking for a suitable Service management software and User Portals. Service management Software comprising: Incident management, Request management, Problem Management, Change management, User Portal and Implementation and Training.
Scope
- Reference
- KIRKC001-DN396502-59410659
- Total value
- £75,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 31 Mar 2019 to 31 Mar 2024
- CPV classifications
- 72000000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 25 Mar 2019, 12:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£114k
Award date
31 Mar 2019
Contract start
31 Mar 2019
Contract end
31 Mar 2024
Awarded to
AL