ITSM (IT Service Management) System

West Yorkshire Fire and Rescue AuthoritycontractFind a TenderRef ocds-h6vhtk-065dcbProcurement Act 2023Concession contractSME suitableplanning
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Estimated value

services

Awarded value

Suppliers

0

Lots

1

0 awarded

Published

27 Feb 2026

This is a preliminary market engagement notice

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Description

The purpose of this project is to appoint a supplier to deliver an IT Service Management (ITSM) system. The system will deliver and manage IT services across operational and support services in alignment with ITIL practices.

Scope

Reference
WYFRS0193
Commercial tool
Standalone contract
Contract dates
02 Nov 2026 to 01 Nov 2029
Possible extension to 31 Oct 2031
Main category
services
CPV classifications
72000000
Particular suitability
Small and medium-sized enterprises (SME)