Barriers and enablers to making a complaint to a health or social care professional regulator

Professional Standards Authority for Health And Social CarecontractContracts FinderRef PSA 10/2024SME suitableVCSE suitableclosed
View buyer

Estimated value

£50k

Awarded value

Suppliers

0

Lots

1

0 awarded

Published

21 Oct 2024

Deadline 08 Nov 2024

Description

We are looking to commission consumer research to: • better understand the views and experiences of participants (the public, users of health and care services and health and care professionals) about the barriers and enablers to raising a concern with a health or care professional regulator or accredited register. • receive tangible recommendations for improvements to the process and accessibility of raising a concern with a regulator or Accredited Register, to inform our Standards review. • identify any barriers that may affect particular groups with shared characteristics more than others. Further detail can be found in the ITT. Cut off time for queries in relation to the Invitation to tender is 5 pm / 1700 hrs on Monday 4th November.

Scope

Reference
PSA 10/2024
Total value
£50,000 excluding VAT
Commercial tool
Standalone contract
Contract dates
16 Dec 2024 to 21 Mar 2025
CPV classifications
73000000
Particular suitability
Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)

Submission & procedure

Submission deadline
08 Nov 2024, 5:00 pm