NHS Devon and NHS Cornwall & Isles of Scilly Integrated Care Boards Mandatory Dental Services, Urgent Care & Stabilisation
Estimated value
—
Awarded value
—
Suppliers
10
Lots
8
Published
09 Mar 2026
Description
NHS Devon and NHS Cornwall & Isles of Scilly (IOS) Integrated Care Boards (ICBs) sought providers who have the capability and capacity to deliver Mandatory Dental Services (MDS), Urgent Care and Stabilisation across Devon and Cornwall & IOS. The procurement is divided into the following Lots: Lot 1 - Plymouth South & West: (54,000 UDAs) Lot 2 - Torquay & Paignton: (33,000 UDAs) Lot 3 - Barnstaple, Bideford & Ilfracombe: (22,000 UDAs) Lot 4 - Barnstaple, Exeter, Torbay & Plymouth: Out of Hours (OOH) (5,222 appointments) Lot 5 - Central Cornwall: Truro (18,000 UDAs) Lot 6 - Central Cornwall: Newquay (18,000 UDAs) Lot 7 - West Cornwall (18,000 UDAs) Lot 8 - North & East Cornwall (18,000 UDAs) Bidders could bid for any combination of Lots and did not have to bid for the full UDA value. More information on this and how Lots could be awarded to multiple providers was included in Part C Bid Evaluation of the Invitation to Tender instructions. The aims of this procurement are: • To improve oral and general health by increasing access to NHS dental services. • To ensure equity and consistency of provision, with a focus on vulnerable adults, children, and patients with additional needs (including bariatric access up to 227kg). • To reduce inequalities in access to dental care through targeted services for high-need populations. • To meet the national mandate for urgent dental care by ensuring patients have timely, compassionate access, including via NHS 111 and dental helplines, both within and outside working hours. • To provide equitable, accessible, cost-effective stabilisation services to reduce repeat urgent care attendances and support patients without access to a routine NHS dentist. • To ensure urgent care services are patient-centred, prioritising those in pain or with clinical need, and delivering care in the right place at the right time. • To refer patients to other NHS services as appropriate, in line with local protocols and guidance. • To promote overall health and wellbeing in line with Making Every Contact Count. The Contracts will be for an initial term of 7 years with an option to extend for a further 2 years at the sole discretion of the Commissioner. The UDA rate for this procurement will be £40 and the maximum annual contract values are as follows: Lot 1 - Plymouth South & West: £2,160,000 Lot 2 - Torquay & Paignton: £1,320,000 Lot 3 - Barnstaple, Bideford & Ilfracombe: £880,000 Lot 4 - Barnstaple, Exeter, Torbay & Plymouth - Out of Hours: £706,951.02 Lot 5 - Central Cornwall - Truro: £720,000 Lot 6 - Central Cornwall - Newquay: £720,000 Lot 7 - West Cornwall: £720,000 Lot 8 - North & East Cornwall: £720,000 The Commissioner will be contracting for the services using the Standard clauses for a Personal Dental Services (PDS) agreement. Successful providers have the right to request a conversion from Personal Dental Services (PDS) to General Dental Services (GDS) contract after 3 years of the initial contract term. This notice serves as an intention to award contracts for Lots 1 to 8 under the competitive process of the Provider Selection Regime (PSR). This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.
Scope
- Reference
- C387223 / WA18301
- Commercial tool
- Standalone contract
- Contract dates
Subject to renewal at the end of the initial contract term
- Main category
- services
- CPV classifications
- 85130000
- Contract locations
- South West EnglandSouth West EnglandSouth West EnglandSouth West EnglandCornwall and Isles of Scilly
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| The contract award criteria are specified in the procurement documents | 90% | quality | — |
| The contract award criteria are specified in the procurement documents | 10% | cost | — |
Submission & procedure
- Procedure
- Open procedure
Award details· 10 awards
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
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Contract start
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Contract end
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Lots · 8 total
Divisions of the contract. Each lot can be awarded separately.
| Lot | Title | Est. value | Status |
|---|---|---|---|
| 1 | Plymouth, South & West | £19.4m | cancelled |
| 2 | Torquay & Paignton | £11.9m | cancelled |
| 3 | Barnstaple, Bideford & Ilfracombe | £7.9m | cancelled |
| 4 | Barnstaple, Exeter. Torbay & Plymouth: Out of Hours (OOH) | £5.9m | cancelled |
| 5 | Central Cornwall: Truro | £6.5m | cancelled |