East of England Crisis Text Support Service

View buyer

Estimated value

services

Awarded value

Suppliers

1

1 SME

Lots

1

1 awarded

Published

27 Jan 2026

Description

The East of England NHS Collaborative Procurement Hub (“EoECPH”), acting on behalf of Cambridgeshire & Peterborough Integrated Care Board (the “Authority”) is intending to award a contract to a sole Provider for the provision of a regional East of England 24/7 all age Crisis Text Support Service.<br/><br/>The host Contracting Authority is Cambridgeshire & Peterborough Integrated Care Board (ICB). <br/><br/>The services to be provided under the Contract are for the benefit of all Integrated Care Boards and Integrated Care Systems within the East of England region:<br/><br/>• NHS CAMBRIDGESHIRE AND PETERBOROUGH (C&P)<br/>• NHS NORFOLK AND WAVENEY (NWPC)<br/>• NHS SUFFOLK AND NORTH EAST ESSEX (SNEE)<br/>• NHS BEDFORDSHIRE, LUTON AND MILTON KEYNES (BLMK)<br/>• NHS HERTFORDSHIRE AND WEST ESSEX (HWE)<br/>• NHS MID AND SOUTH ESSEX (MSE)

Scope

Reference
ocds-h6vhtk-059933
Commercial tool
Standalone contract
Contract dates
23 Feb 2026 to 30 Mar 2028

Optional extension period of 1 year at the discretion of the Authority.

Main category
services
CPV classifications
85323000
Contract locations
East of England

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Key Criteria75quality
25price

Submission & procedure

Procedure
Open procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

Award date

Contract start

Contract end

Awarded to