Repairs Portal/Chatbot
Estimated value
£79k
Awarded value
£79k
Awarded 31 Mar 2024
Suppliers
1
Lots
1
1 awarded
Published
18 Apr 2024
Deadline 20 Nov 2023
Description
• To provide a portal for customers to log and track repairs. • To replace the existing Salix built chatbot/repairs portal. To award the contract to Hallnet Limited Only one bidder provided a response to the RFQ out of 5, because of this extensive product testing has been carried out post-RFQ and all key stakeholders are comfortable that the product is fit-for-purpose.
Scope
- Reference
- SH23034
- Total value
- £78,618 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 08 Apr 2024 to 07 Apr 2027
- CPV classifications
- 48332000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 20 Nov 2023, 5:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£79k
Award date
31 Mar 2024
Contract start
08 Apr 2024
Contract end
07 Apr 2027
Awarded to