Temporary Labour for GWR
FIRST GREATER WESTERN LIMITEDcontractFind a Tender ↗Ref ocds-h6vhtk-05df95Procurement Act 2023Utilities regimeSME suitableVCSE suitablepending
Estimated value
—
Awarded value
£6.3m
Awarded 27 Mar 2026
Suppliers
1
Lots
2
1 awarded
Published
30 Mar 2026
Description
Temporary labour for: o Operational support (Gate line, Customer Services, Event Management, Passenger Assistance) o Business Support functions (Receptionist & Postal Clerk, Revenue Recovery Administration, etc.)
Scope
- Reference
- FX1322
- Commercial tool
- Standalone contract
- Contract dates
- 31 May 2026 to 31 May 2029Possible extension to 31 May 2031
We intend to proceed with a 3-year contract term with an option to extend for a period of 2 years (1+1).Contract duration is subject to DFT approval.
- CPV classifications
- 79620000
- Contract locations
- UK, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Price | • Commercial submissions | price | 40.00% |
| Quality | • Service Specification & Innovation(40%) o Clear account structure o Account manager o Fully managed service o Invoicing • Sustainability (10%) | quality | 50.00% |
| Commercial terms | • Compliance Contract T&C • SLAs/KPIs • Supplier Margins | cost | 10.00% |
Submission & procedure
- Procedure
- Competitive flexible procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£6.3m
Award date
27 Mar 2026
Contract start
31 May 2026
Contract end
31 May 2029
Awarded to
AU
CH 00593232
Lots · 2 total
Divisions of the contract. Each lot can be awarded separately.
| Lot | Title | Est. value | Status |
|---|---|---|---|
| 1 | Admin, Finance and Business Support Functions | £93k | complete |
| 2 | Operational Support | £1.2m | complete |