Service Desk (SD) and End User Compute (EUC) Services

Financial Conduct AuthoritycontractFind a TenderRef ocds-h6vhtk-035a3f32014L0024active
View buyer

Estimated value

services

Awarded value

Suppliers

1

Lots

1

1 awarded

Published

16 Jul 2024

Description

Provision of a Service Desk, delivering all major ITIL functions and a managed End User Compute Service for five (5) years and two (2) one-year extensions (5+1+1). The award value is an indicative total contract value that takes into account the potential value of extensions, should the authority wish to invoke them.

Scope

Reference
CON-21-101
Commercial tool
Standalone contract
Contract dates

Yes, two (2) twelve (12) month extension options subject to the Authority’s discretion (5+1+1)

Main category
services
CPV classifications
72510000
72211000
30210000
30211300
48781000
30237280
30213100
30213200
30213300
30231000
30231300
30211400
30213000
30214000
30237270
48730000
48731000
48732000
48761000
48783000
50312600
50312300
72210000
72212000
72226000
72227000
72228000
72310000
72511000
72512000
72810000
72820000
Contract locations
London

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Social Value10quality
Quality60quality
30price

Submission & procedure

Procedure
Restricted procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

Award date

Contract start

Contract end