Service Desk (SD) and End User Compute (EUC) Services
Estimated value
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services
Awarded value
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Suppliers
1
Lots
1
1 awarded
Published
16 Jul 2024
Description
Provision of a Service Desk, delivering all major ITIL functions and a managed End User Compute Service for five (5) years and two (2) one-year extensions (5+1+1). The award value is an indicative total contract value that takes into account the potential value of extensions, should the authority wish to invoke them.
Scope
- Reference
- CON-21-101
- Commercial tool
- Standalone contract
- Contract dates
Yes, two (2) twelve (12) month extension options subject to the Authority’s discretion (5+1+1)
- Main category
- services
- CPV classifications
- 7251000072211000302100003021130048781000302372803021310030213200302133003023100030231300302114003021300030214000302372704873000048731000487320004876100048783000503126005031230072210000722120007222600072227000722280007231000072511000725120007281000072820000
- Contract locations
- London
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Social Value | 10 | quality | — |
| Quality | 60 | quality | — |
| — | 30 | price | — |
Submission & procedure
- Procedure
- Restricted procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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Awarded to