Water and Wastewater Services for Rossendale Borough Council Sites
Estimated value
£300k
Awarded value
—
Suppliers
0
Lots
1
Published
12 Dec 2025
Description
Rossendale Borough Council is seeking tenders for the provision of retail water and wastewater services under a fixed pricing agreement for a period of three years. The contract covers multiple Council sites listed in the ITT schedules, with estimated annual consumption provided for reference. Services include consolidated monthly billing by direct debit, account management support (including online portals and bill checking), and compliance with all Council policies and statutory requirements. The successful contractor must provide adequate insurance and agree to all terms and conditions set out in the ITT, including commitments on social value, modern slavery, ethical conduct, and data protection. Estimated total contract value is £250,000 to £300,000 excluding VAT over the three-year term.
Scope
- Reference
- PR0018
- Total value
- £300,000 excluding VAT£360,000 including VATAbove the relevant threshold
- Commercial tool
- Standalone contract
- Contract dates
- 01 Feb 2026 to 31 Jan 2029
- Main category
- services
- CPV classifications
- 6510000090400000
- Contract locations
- North West England, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Price | Price will be scored using the formula: Price Score = (Lowest Tendered Price ÷ Tenderer's Price) × Maximum Price Points The lowest compliant bid receives full points; others are scored proportionally. | price | 60.00% |
| Customer Services & Account Management | Assessment of account management approach, including responsiveness, online portals, billing support, and customer service standards. | quality | 20.00% |
| Finance, Legal & Procurement Compliance | Evaluation of compliance with RBC Terms & Conditions, data protection, ethical conduct, and risk management processes. | quality | 10.00% |
| Social Value | Contribution to social, economic, and environmental objectives in line with RBC's Social Value policy. | quality | 10.00% |
Participation
Conditions suppliers must meet to bid.
Tenderers must demonstrate financial stability and capacity to deliver the contract. Evidence may include recent financial statements or credit checks. The Council does not require audited accounts or insurance cover prior to contract award; however, the successful supplier must provide proof of adequate public liability insurance before contract commencement.
Tenderers must demonstrate technical capability to provide water and wastewater services across multiple sites. This includes experience in account management, consolidated billing, and compliance with regulatory standards. Equivalent qualifications, certifications, or industry standards will be accepted where appropriate.
Submission & procedure
- Enquiry deadline
- 02 Jan 2026, 12:00 pm
- Submission deadline
- 09 Jan 2026, 12:00 pm
- Submission address
- Tenders must be submitted electronically by email to tenders@rossendalebc.gov.uk no later than 12:00 noon on 9 January 2026. Documents must be attached in PDF or equivalent format; links to file hosting sites will not be accepted. No paper tenders will be accepted. Please ensure all required schedules and forms are completed and included as per the ITT checklist.
- Electronic submission
- No
- Procedure
- Open procedure