Repair, Maintenance and Associated Services
Estimated value
—
Awarded value
—
Suppliers
1
Lots
4
Published
04 Feb 2025
Description
Golden Lane Housing manages circa 1,429 homes (owned, managed and leasehold) across England, Wales and Northern Ireland. Tenders were invited to deliver planned investment works, compliance programme and servicing, responsive repairs, void works, estate services and out of hours (OOH) call handling service for a term of five years with the option to extend for two further periods of twenty four months up to a maximum of nine years in aggregate. The tender for repairs, maintenance and associated services was divided into four lots. Lot 1 - Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 1 Lot 2 - Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 2 Lot 3 - Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 3 Lot 4 - Out of Hours (OOH) Call Handling Service (All Regions) This contract award notice relates to Lot 4 - Out of Hours (OOH) Call Handling Service (All Regions).
Scope
- Reference
- GLH0012
- Commercial tool
- Standalone contract
- Contract dates
Contract term of five years. Golden Lane Housing may extend the Contract following the Contract Period for two further periods of twenty four months up to a maximum of nine years in aggregate.
- Main category
- services
- CPV classifications
- 50000000425000004410000044200000444000004460000045100000452000004530000045400000505000005070000051100000513000005170000051800000713000007720000077300000904000009060000090700000909000009222200079500000
- Contract locations
- UK
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | 60 | quality | — |
| Cost Submission | 40 | cost | — |
Submission & procedure
- Procedure
- Restricted procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
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Contract end
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Lots · 4 total
Divisions of the contract. Each lot can be awarded separately.
| Lot | Title | Est. value | Status |
|---|---|---|---|
| 1 | Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 1 | £38.0m | cancelled |
| 2 | Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 2 | £24.0m | cancelled |
| 3 | Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 3 | £24.0m | cancelled |
| 4 | Out of Hours (OOH) Call Handling Service (All Regions) | £1.0m | cancelled |
Awarded suppliers· 1 supplier
Awarded —
Total lots
4
Awarded
1
Estimated total
£87.0m
Awarded total
—
Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 1
Start
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End
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Estimated
£38.0m
CPV
Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 2
Start
—
End
—
Estimated
£24.0m
CPV
Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 3
Start
—
End
—
Estimated
£24.0m
CPV
Out of Hours (OOH) Call Handling Service (All Regions)
Start
—
End
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Estimated
£1.0m
CPV
Other contracts from Golden Lane Housing Limited
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to MCP Property Services Ltd· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| NHMF Frameworx Responsive Maintenance and Void Property Works Framework Agreements 2025 | contract | — | 21 Aug 2025 |
| Repairs and Planned Works Framework | contract | — | 11 Mar 2025 |
| Repairs and Planned Works Framework | contract | £2.1m | 11 Mar 2025 |
| Repair, Maintenance and Associated Services | contract | £87.0m | 04 Feb 2025 |
| Repairs Out of Hours and Out of Borough | contract | £154k | 10 Oct 2024 |
| General Builders 24-25 | contract | £78k | 09 Oct 2024 |
| Deed of Variation in relation to repairs and maintenance services of building installations | contract | — | 07 Oct 2024 |
| Deed of Variation in relation to repairs and maintenance services of building installations | contract | £3.0m | 07 Oct 2024 |
| Procurement for Housing: Planned Works Framework | contract | £3.6m | 03 Sept 2024 |
| Procurement for Housing: Planned Works Framework | contract | — | 03 Sept 2024 |