Connect to Work CRM System
Estimated value
—
Awarded value
£200k
Suppliers
1
Lots
1
Published
29 Oct 2025
Description
Staffordshire County Council (SCC) requires a customer relationship management (CRM) system to support the delivery of the Connect to Work program. Requirements are to record participant/employer engagement, track progress, link into Department of Work and Pensions systems and report outcomes.
Scope
- Reference
- IA3663
- Commercial tool
- Standalone contract
- Contract dates
- 19 Oct 2025 to 19 Oct 2027Possible extension to 19 Oct 2030
The term of the contract will be 2 years plus 3 x 1 year extensions (20th October 2027 - 19th October 2028, 20th October 2028 - 19th October 2029, 20th October 2029 - 19th October 2030 ). Extensions will be used dependent on: grant funding allocation, the Connect to Work program performance, and the impact of Local Government Reorganisation.
- CPV classifications
- 48445000
- Contract locations
- West Midlands, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Price | 20% | price | — |
| Quality | 80% | quality | — |
Participation
Conditions suppliers must meet to bid.
Suppliers must complete and return the Security Questionnaire and ICT SaaS Standards documents, which will confirm the supplier possesses the required accreditations or equivalent.
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£200k
Award date
29 Oct 2025
Contract start
08 Nov 2025
Contract end
07 Nov 2027