Short Term Accommodation Services for People with Complex Needs in Preston

Lancashire County CouncilcontractFind a TenderRef ocds-h6vhtk-059654Procurement Act 2023Light-touch servicesSME suitableVCSE suitablepending
View buyer

Estimated value

Awarded value

£575k

Awarded 19 Nov 2025

Suppliers

1

1 SME

Lots

1

1 awarded

Published

19 Nov 2025

Description

The Complex Needs Housing Contract aims to provide opportunities for behaviour change, health improvements and to deliver positive outcomes for individuals with Complex Needs, families and communities. This notice concerns service provision in Preston only. A person with 'complex needs' is someone with two or more needs which typically interact with and exacerbate one another affecting their physical, mental, social or financial wellbeing. An estimated 60,000 people across England experience at least two of the following: homelessness, reoffending, problematic substance misuse and mental ill health. The intended target group require a range of support needs including mental health, substance misuse, a history of offending behaviour, other diagnosed and undiagnosed conditions and/or challenging behaviours. The target population includes many who are often found at the margins of society; who experience repeat homelessness; rough sleeping and those who find it difficult to secure and maintain independent living because of the level of their compounded or complex needs. The Service will be expected to deliver support effectively to individuals who are in crisis, present challenging behaviour issues and who may struggle to live within boundaries and engage in support. Staff will work with residents to help them identify their own strengths and goals, learn new skills, gain knowledge and increase self-awareness. This conditional support enables complex and entrenched behaviours to be addressed, with a view to leading stable independent lives. The success of the Service will be judged by the extent to which it meaningfully engages with service users; The Service will directly address underlying issues and develop personal capacity and recovery capital. As part of their tender submission, it will be the provider's responsibility to source all accommodation and ensure this accommodation meets with minimum and maximum requirements stated.

Scope

Reference
JB/PH/LCC/25/1490
Commercial tool
Standalone contract
Contract dates
31 May 2026 to 31 Mar 2029
Possible extension to 31 Mar 2031

The initial Contract period will be 2 years and 9 months, after such time the Authority may extend the Contract by any number of defined periods, provided that the total duration does not exceed 4 years and 9 months.

CPV classifications
85000000
Contract locations
North West England, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Quality50% - Quality Questionnaire 10% - Social Value Portalquality60.00%
Priceprice40.00%

Participation

Conditions suppliers must meet to bid.

See tender documents.

Submission & procedure

Procedure
Open procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£575k

Award date

19 Nov 2025

Contract start

30 Jun 2026

Contract end

31 Mar 2029

Awarded to
EH
SME