MT11 Front Door Review
Estimated value
£289k
Awarded value
£289k
Awarded 03 Jul 2025
Suppliers
1
Lots
1
1 awarded
Published
17 Sept 2025
Deadline 30 Jun 2025
Description
Opportunities have been identified to improve ways of working, this contract will: • Implement digital solutions at the front door of the Council (Customer Contact Centre and First Contact) • Support the redesign and implementation of new pathways and processes for the front door to reduce administration and delays • Deploy enabling "assistive technology" across Adult Social Care as an "opt out" model of support to enable more accurate assessment of needs and support for the person
Scope
- Reference
- OPEN20251631
- Total value
- £289,277 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 30 Jun 2025 to 29 Jun 2026
- CPV classifications
- 72222000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 30 Jun 2025, 4:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£289k
Award date
03 Jul 2025
Contract start
30 Jun 2025
Contract end
29 Jun 2026
Awarded to