PS.

MT11 Front Door Review

Stockton Borough CouncilcontractContracts Finder ↗Ref OPEN20251631SME suitablecomplete

Estimated value

£289k

Awarded value

£289k

Awarded 03 Jul 2025

Suppliers

1

Lots

1

1 awarded

Published

17 Sept 2025

Deadline 30 Jun 2025

Description

Opportunities have been identified to improve ways of working, this contract will: • Implement digital solutions at the front door of the Council (Customer Contact Centre and First Contact) • Support the redesign and implementation of new pathways and processes for the front door to reduce administration and delays • Deploy enabling "assistive technology" across Adult Social Care as an "opt out" model of support to enable more accurate assessment of needs and support for the person

Scope

Reference
OPEN20251631
Total value
£289,277 excluding VAT
Commercial tool
Standalone contract
Contract dates
30 Jun 2025 to 29 Jun 2026
CPV classifications
72222000
Particular suitability
Small and medium-sized enterprises (SME)

Submission & procedure

Submission deadline
30 Jun 2025, 4:00 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£289k

Award date

03 Jul 2025

Contract start

30 Jun 2025

Contract end

29 Jun 2026

Awarded to
CC
Channel 3 Consulting