P and FM - Water Aggregation RM3790 (Lot 1)

The Supplier shall be required to deliver associated services in connection with the supply of water and sewerage services as required by the Customers at Call Off stage: Account Management including customer service; Billing; Metering including, Meter Reading (Including acceptance of AMR reads), Management of sites and meters (including new connections and switching); Meter installation/removal/resizing/accuracy tests; Data Management; Roads and Property Drainage; Sewerage services including Trade Effluent; Emergency Contingency Planning; 24/7 Emergency support; and Guaranteed standards of Service.