User testing to assess accessibility of the Rail Ombudsman
Estimated value
£30k
Awarded value
£30k
Awarded 18 Dec 2023
Suppliers
1
Lots
1
1 awarded
Published
21 Dec 2023
Deadline 08 Dec 2023
Description
ORR is seeking a partner who can undertake User Testing of the Rail Ombudsman service to ensure that access to the service is working well for passengers. This User Testing will be focused on passengers with disabilities, and older users who may also have accessibility needs.
Scope
- Reference
- ORR/CT/23-49
- Total value
- £29,600 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 19 Dec 2023 to 25 Apr 2024
- CPV classifications
- 73110000
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Submission & procedure
- Submission deadline
- 08 Dec 2023, 12:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£30k
Award date
18 Dec 2023
Contract start
19 Dec 2023
Contract end
25 Apr 2024
Awarded to