Provision of Market Research Services for Home Office Customer Services

Crown Commercial ServicecontractContracts FinderRef CCZZ23A22- 2.complete
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Estimated value

£646k

Awarded value

£646k

Awarded 01 Feb 2024

Suppliers

1

Lots

1

1 awarded

Published

15 Feb 2024

Deadline 23 Nov 2023

Description

RM6126\r Research and Insights\r The provision of both qualitative and quantitative insight into customer journeys to gain an in-depth understanding, enable continual tracking, and improvement of the customers experience, at touchpoints along their journey

Scope

Reference
CCZZ23A22- 2.
Total value
£646,400 excluding VAT
Commercial tool
Standalone contract
Contract dates
01 Mar 2024 to 28 Feb 2026
CPV classifications
79310000

Submission & procedure

Submission deadline
23 Nov 2023, 12:00 am

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£646k

Award date

01 Feb 2024

Contract start

01 Mar 2024

Contract end

28 Feb 2026