IBCA Contact Centre Communications Platform (8x8)
Estimated value
£700k
Awarded value
£700k
Awarded 23 Apr 2025
Suppliers
1
Lots
1
1 awarded
Published
08 Jul 2025
Deadline 22 Apr 2025
Description
X6 Bundled licenses with 130 day hot call recording and implementation of the solution and training of IBCA users
Scope
- Reference
- 8x8 CCaaS May 2025 - 2028
- Total value
- £699,996 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 30 Apr 2025 to 07 May 2027
- CPV classifications
- 48510000
Submission & procedure
- Submission deadline
- 22 Apr 2025, 11:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£700k
Award date
23 Apr 2025
Contract start
30 Apr 2025
Contract end
07 May 2027
Awarded to