The Provision of a Technology Enabled Care (TEC) Monitoring Service

Bridgend County Borough CouncilcontractFind a TenderRef ocds-h6vhtk-06114cProcurement Act 2023Light-touch servicesSME suitableVCSE suitablepending

Estimated value

Awarded value

£743k

Awarded 09 Apr 2026

Suppliers

1

Lots

1

1 awarded

Published

14 Apr 2026

Description

Bridgend County Borough Council wishes to award a contract that has been tendered for a Technology Enabled Care (TEC) Monitoring Service, This contract will be delivering a high quality TEC Monitoring Service, which will operate on a twenty-four hours a day, seven days a week basis, to receive calls/alerts raised by TEC Equipment, or activated by Individuals, and to provide an appropriate response. Bridgend County Borough Council is committed to further developing Technology Enabled Care as part of its continued approach to supporting people to live independently, in their own homes for longer, and this Service will support and facilitate this work and preventative approach to supporting individuals within Bridgend County Borough.

Scope

Reference
B475/26
Commercial tool
Standalone contract
Contract dates
30 Jun 2026 to 30 Jun 2029
Possible extension to 30 Jun 2032

With the Option for the Council to extend for a further period of up to 36 months up to 30th June 2032 subject to funding

CPV classifications
85300000
Contract locations
Wales, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Technical Evaluation Evaluation on method statement (40%) and interview (40%)quality80.00%
Commercial Evaluation on ratesprice20.00%

Participation

Conditions suppliers must meet to bid.

see tender pack

Submission & procedure

Procedure
Open procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£743k

Award date

09 Apr 2026

Contract start

30 Jun 2026

Contract end

30 Jun 2029