ScotRail Class 380 TSSSA

SRT seeks to establish a long-term, collaborative partnership with a technically competent and commercially robust Service Provider capable of delivering exceptional fleet support for the Class 380. The successful bidder will demonstrate proven expertise, innovation, and a shared commitment to achieving excellence in fleet performance, reliability, and customer satisfaction. Suppliers expressing interest in delivering the full Technical Support and Spares Supply Agreement (TSSSA) shall be responsible for the integrated delivery of all services described above, including: - Technical support, investigations, and engineering improvement activities. - Full materials supply and inventory management functions. - 24/7 stores operation and logistics coordination. - Development of performance reporting, KPIs, and continuous improvement initiatives. - Joint responsibility with the Operator for the achievement of defined reliability and availability targets. Suppliers bidding for the full TSSSA must demonstrate comprehensive capability across engineering, materials management, and logistics disciplines, supported by a robust management structure, digital tools, and evidence of prior delivery of integrated fleet support solutions in the global rail sector.