Technical Support Services (TSS) ITT

contractFind a TenderRef ocds-h6vhtk-051305Procurement Act 2023SME suitableVCSE suitableplanned

Estimated value

£50.0m

services

Awarded value

Suppliers

0

Lots

1

0 awarded

Published

04 Jun 2026

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Description

The Driver and Vehicle Standards Agency (DVSA) TSS contract provides operational support to our core digital services. TSS currently supports 17 services or applications. These services include MOT, Theory Test, VOL, CVS, DES, and others, hosted primarily on AWS, Azure and MS Dynamics. The contract also provides 24/7 operational support for some services which underpins DVSA’s Service Support Model. This contract includes several high level functions but not every function is consumed by each service. 2nd and 3rd Line Support Major Incident Management Application Support Service Management Platform Operational Support Data Management Security operations Change, Release & Deployment Coordination Problem & Knowledge Management

Scope

Reference
T280022928
Total value
£50,000,000 excluding VAT
£60,000,000 including VAT
Above the relevant threshold
Commercial tool
Standalone contract
Contract dates
02 May 2027 to 02 May 2030
Possible extension to 02 May 2032
Main category
services
CPV classifications
72222300
Particular suitability
Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)