Technical Support Services (TSS) ITT
Estimated value
£50.0m
Awarded value
—
Suppliers
0
Lots
1
Published
04 Jun 2026
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Description
The Driver and Vehicle Standards Agency (DVSA) TSS contract provides operational support to our core digital services. TSS currently supports 17 services or applications. These services include MOT, Theory Test, VOL, CVS, DES, and others, hosted primarily on AWS, Azure and MS Dynamics. The contract also provides 24/7 operational support for some services which underpins DVSA’s Service Support Model. This contract includes several high level functions but not every function is consumed by each service. 2nd and 3rd Line Support Major Incident Management Application Support Service Management Platform Operational Support Data Management Security operations Change, Release & Deployment Coordination Problem & Knowledge Management
Scope
- Reference
- T280022928
- Total value
- £50,000,000 excluding VAT£60,000,000 including VATAbove the relevant threshold
- Commercial tool
- Standalone contract
- Contract dates
- 02 May 2027 to 02 May 2030Possible extension to 02 May 2032
- Main category
- services
- CPV classifications
- 72222300
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)