Contact Centre Solution
Estimated value
£738k
Awarded value
£738k
Awarded 30 Nov 2025
Suppliers
1
Lots
1
1 awarded
Published
13 Jan 2026
Deadline 30 Nov 2025
Description
To provide the council's contact centre telephony system CCS Back office Solutions Framework (RM6285) Lot 2 to Netcall Technology Limited.
Scope
- Reference
- KMCIT-289
- Total value
- £738,360 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 01 Dec 2025 to 30 Nov 2028
- CPV classifications
- 48333000
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Submission & procedure
- Submission deadline
- 30 Nov 2025, 1:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£738k
Award date
30 Nov 2025
Contract start
01 Dec 2025
Contract end
30 Nov 2028
Awarded to