FCMC Delivery Resources
Estimated value
£300k
Awarded value
£300k
Suppliers
1
Lots
1
Published
02 Dec 2025
Description
The Future Case Management Capability (FCMC) project is replacing ageing case management systems with a modern, flexible case management platform; Microsoft Dynamics 365 Customer Engagement. The Supplier will act as a Contingent Labour delivery partner to provide resources to implement the new case management system in Dynamics 365 for ORS, EAS and CST, including integrations with other software and services, and data migration from the legacy solutions to the new platform.
Scope
- Reference
- TIS0845
- Total value
- £300,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 01 Jan 2026 to 30 Mar 2026
- CPV classifications
- 79600000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 17 Nov 2025, 12:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£300k
Award date
21 Nov 2025
Contract start
01 Jan 2026
Contract end
30 Mar 2026
Awarded suppliers· 1 supplier
Awarded 21 Nov 2025 · Contract period 01 Jan 2026 — 30 Mar 2026
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