ENQ1242 - Complaint Management System
Estimated value
£77k
Awarded value
£77k
Awarded 04 Feb 2026
Suppliers
1
Lots
1
1 awarded
Published
18 May 2026
Deadline 04 Feb 2026
Description
Provision of a complaints Management System for Customer Services & Revenues and Benefits Direct Call Off from G-Cloud 14
Scope
- Reference
- ENQ1242
- Total value
- £76,851 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 05 Feb 2026 to 04 Feb 2029
- CPV classifications
- 48000000
Submission & procedure
- Submission deadline
- 04 Feb 2026, 12:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£77k
Award date
04 Feb 2026
Contract start
05 Feb 2026
Contract end
04 Feb 2029
Awarded to
Awarded suppliers· 1 supplier
Awarded 04 Feb 2026 · Contract period 05 Feb 2026 — 04 Feb 2029
Award value
£77k
Other contracts from DERBY CITY COUNCIL
Full notice and award history for this contracting authority is on the buyer profile.
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