BNSSG ICB - Bristol Mind: Mindline

Estimated value

services

Awarded value

Suppliers

1

1 SME

Lots

1

1 awarded

Published

02 Mar 2026

Description

Telephone based emotional support service provided across Bristol, North Somerset and South Gloucestershire to individuals aged 18+. Staffed by trained volunteers and a paid Mindline Co-ordinator role, the line is open between 7-11pm from Wednesday to Sunday. Calls last for up to 30 minutes.

Scope

Reference
BNSSG_ICB_2024-2026_MIND_MH
Commercial tool
Standalone contract
Main category
services
Contract locations
Bristol

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Quality80quality
Value20cost

Submission & procedure

Procedure
Award procedure without prior publication of a call for competition

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

Award date

Contract start

Contract end

Awarded to
BM
CH 04124744
SME