BNSSG ICB - Bristol Mind: Mindline
NHS BRISTOL, NORTH SOMERSET AND SOUTH GLOUCESTERSHIRE INTEGRATED CARE BOARDcontractFind a Tender ↗Ref ocds-h6vhtk-065f3632014L0024active
Estimated value
—
services
Awarded value
—
Suppliers
1
1 SME
Lots
1
1 awarded
Published
02 Mar 2026
Description
Telephone based emotional support service provided across Bristol, North Somerset and South Gloucestershire to individuals aged 18+. Staffed by trained volunteers and a paid Mindline Co-ordinator role, the line is open between 7-11pm from Wednesday to Sunday. Calls last for up to 30 minutes.
Scope
- Reference
- BNSSG_ICB_2024-2026_MIND_MH
- Commercial tool
- Standalone contract
- Main category
- services
- Contract locations
- Bristol
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | 80 | quality | — |
| Value | 20 | cost | — |
Submission & procedure
- Procedure
- Award procedure without prior publication of a call for competition
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
—
Contract end
—
Awarded to
Awarded suppliers· 1 supplier
Awarded —
Award value
—
Other contracts from NHS BRISTOL, NORTH SOMERSET AND SOUTH GLOUCESTERSHIRE INTEGRATED CARE BOARD
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Bristol Mind· 6
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Community Mental Health Framework Supporting Services | contract | — | 15 Dec 2023 |
| Community Mental Health Framework Supporting Services | contract | £976k | 15 Dec 2023 |
| Community Mental Health Framework Supporting Services | contract | — | 16 Feb 2022 |
| Community Mental Health Framework Supporting Services | call off | £280k | 16 Feb 2022 |
| Advocacy Lot 2 Extensions: IMCA DoLS, IMCA, IMHA, BME Advocacy, In-patient Advocacy, Outreach Advocacy | contract | £641k | 16 Jun 2020 |
| Re-commissioning of Adult Social Care Advocacy Services | contract | £132k | 03 Oct 2019 |