Patient/Citizen Communications & Engagement Solutions

NHS Shared Business ServicescontractFind a TenderRef ocds-h6vhtk-02ba1f32014L0024active
View buyer

Estimated value

services

Awarded value

Suppliers

92

51 SME

Lots

9

8 awarded

Published

16 Nov 2021

Total lots

9

Awarded

8

1 pending

Estimated total

Awarded total

Lot 1cancelled

Lot 1 – Online (Digital) Communication

Award value

Start

End

Estimated

CPV

3200000032260000
Lot 2cancelled

Lot 2 – E-mail

Estimated

Start

End

Estimated

CPV

3200000032260000
No suppliers awarded yet for this lot.
Lot 3cancelled

Lot 3 – Short Message Service (SMS)

Award value

Start

End

Estimated

CPV

3200000032260000
Lot 4cancelled

Lot 4 – Interactive Voice Response (IVR)

Award value

Start

End

Estimated

CPV

3200000032260000
Lot 5cancelled

Lot 5 – Agent Calls

Award value

Start

End

Estimated

CPV

3200000032260000
Lot 6cancelled

Lot 6 – Hybrid Mail

Award value

Start

End

Estimated

CPV

3200000032260000
Lot 7cancelled

Lot 7 – Surveys and feedback (inc. the Friends and Family Test - FFT)

Award value

Start

End

Estimated

CPV

3200000032260000
Lot 8cancelled

Lot 8 - Two-way workforce communications

Award value

Start

End

Estimated

CPV

3200000032260000
Lot 9cancelled

Lot 9 - All-in-one Combined Solution and Advisory / Digital Transformation

Award value

Start

End

Estimated

CPV

3200000032260000