Facilities Management Services

THAMES WATER UTILITIES LIMITEDcontractFind a TenderRef ocds-h6vhtk-065a39Procurement Act 2023Utilities regimeSME suitableactive
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Estimated value

£160.0m

services

Awarded value

Suppliers

0

Lots

4

0 awarded

Published

23 Feb 2026

Description

We are looking for one or more partners to deliver the following services: Lot 1 - Facilities Management - including cleaning, helpdesk, building maintenance and minor works Lot 2 - Security Guards - static guarding to mainly 29 operational and corporate sites plus adhoc security guarding as required Lot 3 - Catering across 3 corporate sites Lot 4 - Vending services - supply, stocking and maintenance of hot drink and can/snack machines across 18 operational and corporate sites. Each lot to be awarded to one supplier but suppliers can be successful for more than one lot. Facilities Management services vary significantly by site but touch all of our 3,935 sites to some extent as it includes a lot of our compliance responsibilities as well as reactive call-out services. All 4 lots will be awarded for an initial 5 year term as we want suppliers to work with us for the long term to deliver sustainable improvements to our estate and help us make a difference. Thames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is Monday 23 March 2026, at 10:00 am .

Scope

Reference
FA1730
Total value
£160,000,000 excluding VAT
£192,000,000 including VAT
Above the relevant threshold
Commercial tool
Standalone contract
Contract dates
31 Mar 2027 to 31 Mar 2032
Possible extension to 31 Mar 2035

Thames Water envisages that the contract will be awarded for an initial term of 3 years with options to extend by 1 year or longer, up to a maximum overall term of 8 years.

Main category
services
CPV classifications
79993000
90919100
79710000
55520000
42933000
42968100
Contract locations
London, United Kingdom
South East England, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Technicalquality55.00%
Commercialprice40.00%
Contractual termsquality5.00%

Participation

Conditions suppliers must meet to bid.

As detailed in the PSQ documentation.

As stipulated in the PSQ documentation.

As stipulated in PSQ documentation.

Submission & procedure

Enquiry deadline
16 Mar 2026, 5:00 pm
Submission address
Please complete this form: https://forms.office.com/e/kxQC19vt7x
Electronic submission
Yes
Procedure
Competitive flexible procedure

Lots · 4 total

Divisions of the contract. Each lot can be awarded separately.

View all →
LotTitleEst. valueStatus
1Facilities Management£117.0mactive
2Security guard services£38.0mactive
3Catering services£3.0mactive
4Vending services£1.2mactive