Telephony Contact Centre System Replacement - South Norfolk District Council and Broadland District Council

South Norfolk District CouncilcontractFind a TenderRef ocds-h6vhtk-03d5eb32014L0024closed for bids
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Estimated value

£397k

services

Awarded value

Suppliers

0

Lots

1

0 awarded

Published

13 Jun 2023

Deadline 30 Jun 2023

Description

You are invited to tender for the provision, maintenance and support of our contact centre telephone system for South Norfolk Council and Broadland District Council ("The Councils) Procurement Ref: 165/SN/22. The tender will be in the form of a further competition in accordance with Crown Commercial Service’s (CCS) procurement framework RM3808 Lot 4. The contract will be awarded in accordance with the framework documentation.

Scope

Reference
165-SNBD-22
Total value
£397,000 excluding VAT
Commercial tool
Standalone contract
Contract dates
01 Aug 2023 to 31 Oct 2026

3 years (1 year + 1 year + 1 year)

Main category
services
CPV classifications
64210000
Contract locations
East of England

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
price

Submission & procedure

Submission deadline
30 Jun 2023, 11:00 am
Procedure
Restricted procedure