Provision of Zendesk ITSM tool

Crown Commercial ServicecontractContracts FinderRef CCIT23A79.SME suitablecomplete

Estimated value

£74k

Awarded value

£74k

Awarded 31 Oct 2023

Suppliers

1

Lots

1

1 awarded

Published

21 Nov 2023

Deadline 26 Sept 2023

Description

Digital and Data Services (DDS) Service Management Support Team requires an ITSM Help Desk Solution. DDS support a number of produucts & services and require an ITSM Help Desk solution to support the products, services and 30 users.

Scope

Reference
CCIT23A79.
Total value
£73,901.59 excluding VAT
Commercial tool
Standalone contract
Contract dates
28 Oct 2023 to 29 Oct 2025
CPV classifications
48420000
Particular suitability
Small and medium-sized enterprises (SME)

Submission & procedure

Submission deadline
26 Sept 2023, 11:00 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£74k

Award date

31 Oct 2023

Contract start

28 Oct 2023

Contract end

29 Oct 2025

Awarded to