TD1871 - Appraisal System

The Great Performance Conversation (GPC) system from Clear Review aims to capture all appraisals on-line, allowing managers to monitor performance conversations for continuous improvement to service delivery and help deal with poor/under performance of colleagues prior to the policy route. Colleagues access the system and can enter their own outcomes following discussions in 1to1's or Check-in meetings, saving managers time entering data where they authorise/amend the entry. The deliverables and benefits are: • To provide a corporate on-line performance management system for DCC colleagues, capturing appraisal detail and feedback from other colleagues. • All colleagues have minimum cyclical outcome/development setting meetings, mid-year performance and end-year performance reviews, regularly updating the system and providing performance feedback. • The Outcomes section should be visited regularly as workflows change and new initiatives are introduced. • Managers can see the levels of appraisals of their direct reports and the wider team. • A dashboard (adoption reports) on user accounts, current objectives, conversations and feedbacks. • Ability to align outcomes with corporate goals and corporate planning for all managers. • Development planning embedded. • Auto-email reminders on time lapsed outcomes and actions. • Synced with Single Sign On (IT Team) and iTrent (HR Data Management Team) group data to reduce administrative burden as currently being experienced with the e-learning portal. • Member of Advisory Board to help shape the system to organisational need where possible. • Regular check-in with Senior Customer Success Manager.