GB-London: In service pilot of the T1135 operational decision-making tool

NOTE: This notice was updated on 02 May 2019 for the following reason: The deadline date for this tender has been extended to 16:00 09/05/19RSSB research T1135 Development of an operational decision-making model for abnormal working, aimed to investigate the current state of decision-making training for front-line staff and managers in the GB railway industry, and determine what additional support could help staff to make more effective operational decisions. This project, IMP-T1135, has been set up to pilot and assess the benefits and impact of the T1135 operational decision-making tool.This project is intended to also support the wider industry implementation of the tool. RSSB are leading the trial and will monitor and assess the impact on staff experience and system safety. This tender is for a supplier to define, measure and quantify any impact and benefits on operational performance, service disruption and customer experience.