Rough Sleeping Services to include Migrant Accommodation Pathway Services, Crisis Prevention and Response Services and London Navigator Team Services
Estimated value
£56.4m
Awarded value
—
Suppliers
0
Lots
3
Published
27 Apr 2026
Description
Transport for London (TfL) is procuring on behalf of the Greater London Authority (GLA), and invites suitably qualified suppliers to participate in an Open Procedure for the delivery of services under the Mayor's Rough Sleeping Programme. This recommissioning process presents a vital opportunity to reshape the future of rough sleeping services to achieve the Mayor's Rough Sleeping Plan of Action, (https://www.london.gov.uk/programmes-strategies/housing-and-land/mayors-priorities-londons-housing-and-land/homelessness/services-people-experiencing-homelessness-including-sleeping-rough/mayors-rough-sleeping-plan-action) with the ambitious goal of ending rough sleeping in London by 2030. We are seeking to transform service delivery models to preventing returns to rough sleeping, and ensure targeted sustainable routes off the streets. They are three lots in total and it covers: Lot 1 - Migrant Accommodation Pathway Services - This is a specialist service aimed at improving outcomes for non-UK nationals Rough sleeping or at risk of rough sleeping in London. Lot 2 - Crisis Prevention and Response Services - This is a new service which will replace the current Rapid Response Outreach Team. It will also incorporate the phoneline, currently delivered through the separate Street Link London service. To enable a transition from current service provision to a new model of support focused on prevention and assisting more people without the need for outreach contact, there is a phased approach to the delivery of the service. Lot 3 - Lot 3 - London Navigator Team Services (LNT) This service provides specialist support for people with long histories of rough sleeping, who are part of the Target Priority Group. LNT Core Service • Personalised and intensive support which can stay with people on their journey from the streets to home. • Support for people experiencing severe and multiple disadvantage to navigate local systems to access both housing and the support they need in all areas of their life. • The LNT Housing Scheme - 40 ringfenced social housing units, housing people from the LNT caseload under a housing-led model.
Scope
- Reference
- WS2945397947
- Total value
- £56,374,308 excluding VAT£67,649,169 including VATAbove the relevant threshold
- Commercial tool
- Standalone contract
- Contract dates
- 01 Feb 2027 to 31 Jan 2030Possible extension to 31 Jan 2033
The contracts are being procured for an initial duration of 3 years with an option to extend in whole or in part and may be allocated in any configuration comprising full years or fractional periods expressed in months for up to a further 3 years.
- Main category
- services
- CPV classifications
- 8530000098000000
- Contract locations
- UK, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | Quality | quality | 80.00% |
| Price | Price | price | 20.00% |
Submission & procedure
- Enquiry deadline
- 01 Jun 2026, 4:00 pm
- Submission deadline
- 19 Jun 2026, 11:00 am
- Submission address
- This procurement process is being conducted electronically on TfL's e-Tendering portal SAP Ariba and suppliers must be registered on SAP Ariba to participate in this opportunity. Participation and Tender documentation will be available on SAP Ariba to all interested suppliers. SAP Ariba can be accessed via the following link: - https://service.ariba.com/Supplier.aw SAP Ariba Registration: The following instructions explain TfL's e-Tendering portal and provide guidance on how interested parties will be able to communicate with TfL in relation to this exercise. Suppliers are requested to first check whether their organisation is already registered on SAP Ariba before self-registering to avoid creating a duplicate registration. Suppliers are also requested to ensure that the contact details of all supplier personnel that will participate in this procurement activity are listed in your organisation's SAP Ariba registration details. (1) To register or to check if your organisation is already registered to SAP Ariba, log on to: https://s1-eu.ariba.com/Sourcing/Main/ad/selfRegistration?realm=TfL Guidance on registering is available through the following link: https://content.tfl.gov.uk/supplier-registration.pdf (2) Upon completion of step 1, interested suppliers must email socialimpactinitiatives@tfl.gov.uk@tfl.gov.uk providing the following details: - Organisation name as registered in SAP Ariba; - SAP Ariba supplier ID; - A single point of contact registered on SAP Ariba; first name and surname; - Your email address registered with SAP Ariba; - Details of your role with your organisation as registered with SAP Ariba; and - Details of other contacts registered in SAP Ariba that you wish to to be added to the SAP Ariba sourcing event; name Completion of these steps will enable TfL to invite interested suppliers to the sourcing event in SAP Ariba to: - gain access to procurement documents; - allowing interested suppliers to view documents; and - submit their ITT responses via SAP Ariba. Please contact Ariba_Supplier_Enablement@tfl.gov.uk in the first instance should you experience any problems with the portal for issues related SAP Ariba registration. Suppliers must read the instructions carefully before proceeding with registration and are advised to satisfy themselves that they understand all the supplied information before submitting their participation and tender responses. Central Digital Platform: As part of the participation, suppliers should also be registered on the Central Digital Platform and have completed all the relevant registration questions. Further details can be found here: https://www.gov.uk/government/publications/procurement-act-2023-short-guides/the-procurement-act-2023-a-short-guide-for-suppliers-html -how-to-register-your-organisation-and-first-administrator-on-find-a-tender-in-three-easysteps-html
- Electronic submission
- Yes
- Procedure
- Open procedure
Lots · 3 total
Divisions of the contract. Each lot can be awarded separately.
| Lot | Title | Est. value | Status |
|---|---|---|---|
| 1 | Migrant Accommodation and Pathway Services | £20.6m | active |
| 2 | Crisis Prevention and Response Services | £21.6m | active |
| 3 | London Navigator Team Services | £14.2m | active |