DVSA Call Centre Additional Resourcing - Call Surges
Driver and Vehicle Standards Agency (DVSA)contractContracts Finder ↗Ref tender_284132/1023132complete
Estimated value
£1.3m
Awarded value
£1.3m
Awarded 10 Dec 2021
Suppliers
1
Lots
1
1 awarded
Published
05 Jan 2022
Deadline 20 Oct 2021
Description
Surges in call volumes during the Covid-19 pandemic resulted in the Driver and Vehicle Standards Agency (DVSA) requiring additional call centre resource at short notice.
Scope
- Reference
- tender_284132/1023132
- Total value
- £1,286,014.8 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 10 Dec 2021 to 09 Dec 2024
- CPV classifications
- 79512000
Submission & procedure
- Submission deadline
- 20 Oct 2021, 10:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£1.3m
Award date
10 Dec 2021
Contract start
10 Dec 2021
Contract end
09 Dec 2024
Awarded to