HMPO Customer Satisfaction Market Research
Estimated value
£300k
Awarded value
£300k
Awarded 01 Sept 2021
Suppliers
1
Lots
1
1 awarded
Published
16 Dec 2021
Deadline 13 Aug 2021
Description
Market Research for the HM Passport Office to measure customer satisfaction.
Scope
- Reference
- C10935
- Total value
- £300,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 30 Aug 2021 to 30 Aug 2023
- CPV classifications
- 73110000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 13 Aug 2021, 11:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£300k
Award date
01 Sept 2021
Contract start
30 Aug 2021
Contract end
30 Aug 2023
Awarded to
Awarded suppliers· 1 supplier
Awarded 01 Sept 2021 · Contract period 30 Aug 2021 — 30 Aug 2023
Award value
£300k
Other contracts from Home Office
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to ICM RESEARCH LIMITED· 7
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| A303 Insights | contract | £100k | 25 Feb 2022 |
| Public Attitudes & Community Insight | contract | £1.4m | 10 Apr 2019 |
| HMPO Customer Satisfaction (ICM) | contract | £600k | 22 Mar 2019 |
| Ad-Hoc Market Research Services | call off | £32k | 24 Apr 2018 |
| Appointment of Market Research Partners - Customer satisfaction | contract | £56k | 27 Jun 2017 |
| GLA Events Research | contract | £60k | 27 Apr 2017 |
| GB-London: VB 730 - Post EU Referendum Research | contract | £25k | 19 Aug 2016 |