Emergency Callout and Minor Works

This framework is designed to support critical operations and ensure an immediate and effective response to emergency situations across multiple UK regions: a) Emergency Call-Out (ECO): This involves the immediate response to public safety incidents, such as mine shaft collapses or ground subsidence, requiring on-site attendance within 4 hours to secure and make the area safe (b) Minor Works and Subsidence Repairs: These are planned follow-up works to investigate, repair, and restore areas affected by mining hazards, including structural repairs, ground stabilisation, and reinstatement of land or property.